Basic digital literacy, digital communication and collaboration, and self-solving problems are core competencies in today's digital age. These skills are essential not only for navigating the online world but also for being productive and agile in modern work environments, daily activities, and social life.
 

It is the ability to effectively and confidently use technology to access, understand, and produce digital content. 
It's not just about knowing how to use a computer, but also about understanding how technologies work, how to navigate the internet, and how to interact safely online.

Key elements:

• Conscious use of technological devices
• Safe browsing and searching online
• Digital communication skills
• Digital Content Creation
• Security and data protection management
• Information management
• Digital problem solving
   

In this day it is very important to know how to use:

• Computers and smartphones: Know how to turn on, turn off and navigate through the basic functions of a computer or smartphone.
• Operating systems: Know the most common operating systems such as Windows, macOS, Android, or iOS to interact with applications and manage files.

NB: use technologies responsibly, safely and balanced. Not only use the devices, but also understand their impact on health, privacy, productivity and social relationships.

It is essential to:

• Know how to use search engines such as Google to find information, resources, news and solve problems.
• Know how to use websites and browsers: Understand how to navigate between different websites, how to use browsers (Google Chrome, Safari, Firefox) and take advantage of bookmarks to organize online resources.
• Understand the levels of security in browsing: Recognize online dangers such as scams, phishing, malware and protect your privacy. Use secure connections (HTTPS) and understand website privacy settings.

Use of artificial intelligence

Artificial intelligence (AI) platforms are playing a critical role in digital literacy, offering innovative tools to facilitate learning, promote inclusion, and develop critical skills.

AI PLATFORMS give the possibility to:

• Personalize learning
• Provide easy and inclusive access
• Foster Digital Citizenship Education

Knowing how to profitably use communication tools such as: 

• Email: Handle email properly to send and receive messages, attach files, and use features such as folders and labels to organize communications.
• Instant messaging and social media: Use messaging apps (WhatsApp, Telegram) and social media (Facebook, Instagram, Twitter) to communicate with other people and participate in online life.
• Video communication: Participate in video conferences or online meetings with tools such as Zoom, Google Meet or Microsoft Teams.
   

Objectives:

• Inform or update users and customers
• Promote products, services, or content
• Building an online reputation
• Interact with people in real time
• Automate communication flows (e.g. chatbots, CRM)

It is fundamental, both in the private and professional spheres, to be able to:

• Create text documents, spreadsheets, presentations (e.g. with Google Docs, Microsoft Word, PowerPoint, Excel), format and save files correctly.
• Create and edit images and graphics with online tools like Canva.
• Video and audio: Use software such as GarageBand (MacOS) or Audacity to edit video and create audio content.
   

Digital literacy

• Know how to use PCs, tablets, smartphones, and common software (e.g. Word, browser, editing apps).
• Understand how online platforms work (social, websites, CMS such as WordPress).

Digital writing

• Knowing how to write clear texts suitable for the web (blogs, posts, emails).
• Know the basics of copywriting and SEO writing (for online visibility).

Image and video editing

• Basic use of graphic tools (Canva, Photoshop, GIMP).
• Simple video editing (CapCut, iMovie, DaVinci Resolve, etc.).

Visual and graphic skills

• Ability to create eye-catching and readable layouts.
• Understand the use of color, typography, and composition.

Using collaboration tools

• Work as a team on shared platforms (Google Drive, Canva, Trello, Notion...).
• Manage projects and content in the cloud.

Basic knowledge of copyright and licensing

• Respect copyrights, use royalty-free or Creative Commons licensed content.

Publishing and sharing

• Knowing how to publish content on blogs, social media, video platforms.
• Know the formats and requirements of the different platforms.

Critical thinking and creativity

• Ability to design original, useful, and engaging content for the audience.
• Adapt the message to the target and the chosen channel.

There are a variety of security management software out there, but before you even use them, you need to make sure you're using secure passwords to protect your accounts and devices. And use two-factor authentication for added security.

Use antivirus programs and make updates to protect your devices from malware and viruses.

Privacy protection: Understand how to properly set privacy settings on social media, avoid sharing sensitive personal information, and recognize the risks of online tracking.

Security management and data protection is an essential component of digital literacy, i.e. the ability to use technologies in a conscious, safe and responsible way. It is essential to protect your digital identity, personal information and to surf the web without exposing yourself to unnecessary risks.

Key elements

• Digital threat knowledge
• Secure use of passwords
• Safe browsing
• Protection of personal data
• Data backup and backup
• Secure use of devices and networks
   

Searching for information is important :

• Search for information in an informed way using the appropriate search tools.
• Evaluate information, reliability of sources and correspondence with reality
• Share information securely with others

Accommodation information: 

• File organization: Know how to organize documents into folders, search within files, and use cloud storage tools such as Google Drive, Dropbox, or OneDrive.
• Use of apps: Familiarize yourself with productivity apps like Google Docs, Evernote to manage daily tasks, projects, and notes.
   

Ability to address and solve problems using digital tools and technologies

How to look for solutions

• Through search engines: to solve a digital problem, one of the first tools to use is a search engine (such as Google). Finding specific solutions, system errors, known issues, or tutorials is a core skill. A good digital problem-solving also implies the ability to formulate effective queries (requests/questions)
• Consult forums and online communities: Solving complex problems may require the support of specialized online communities, such as technical forums where experts and users share their experiences and solutions.
• Source verification: Being able to distinguish between reliable solutions and unreliable or dangerous solutions is an important step in digital problem solving. –> use official sources and be wary of unverified forums
   

Solving digital problems independently is one of the key skills of digital literacy: it means knowing how to face and solve technical or IT difficulties without always depending on others.

What is this skill for?

• Increase autonomy in the use of technology
• Reduce downtime or blockage while studying or working
• Improve the ability to adapt to new tools or platforms
• Avoid risks related to errors, scams or malfunctions